A practical trainer course to help people understand, adopt, and sustain change.
Change management organizes tasks, timelines, and resources; change leadership builds understanding, trust, and commitment. Ask participants to identify one people-related challenge in a change they have experienced.
At a supermarket in Thrissur, Anitha schedules training for a new billing system and also meets cashiers to understand their fear of making mistakes. The schedule manages implementation; the conversation builds confidence.
